Dealing with Bad Reviews Online
Last year sometime, I was on a call with a client, Jamie Wallace, who told me about a terrible review someone had left him on Google. He’d made some mistakes in a past business and now they were coming...
View ArticleOn Firing Bad Clients: Seven Questions Worth Asking Yourself
The other day, I got the following email from someone: “I have been following you for a long time and really enjoy the newsletter. I have your books, I watch your youtube videos, the whole thing. I...
View ArticleHow to Create Online Courses with George Kao – (60 Min Video)
Hey there, In case you missed it, here’s the recording of George Kao’s Facebook Live he did for my folks on How to Run Online Classes. The feedback to it was universally positive. Loved your enthusiasm...
View ArticleGuest Post: 4 Commonly Crossed Boundaries in Your Business (And How to Firm...
by Julie Wolk It’s time to talk about boundaries, people! This is a subject often broached in personal development – holding boundaries is considered essential for maintaining emotional health (for...
View ArticleThe Two Skills of Gift Giving
Well, for many people on this list, Christmas will have just happened and gifts will have been, in some fashion, given and received. If you got any gifts, there’s a good chance that you loved some of...
View ArticleThirty One Elements Service Providers Can Include in Their Premium Programs
As you begin to develop your business model, it is helpful to begin with the end in mind. What’s your most robust offer? What’s the ‘gold’ level of your offers? What’s the premium, most in depth and...
View ArticleGood Hands
Your clients want to know they’re in good hands with you. I’m thinking about this because I just came back from a mediocre massage. The style wasn’t one I liked. A bit too abrupt. Not as flowing and as...
View ArticleWhen To Ask For Help
“I think I’ll try to handle this and figure it out on my own.” Well, hey . . . Amen. This is how I’ve done most of my business. I’ve bootstrapped it and, for the most part, not spent money I couldn’t...
View ArticleGuest Post: Ten Basic Pieces of Tech Worth Tackling by Molly Mandelberg
Coming from a long line of teachers, preachers, artists and writers, the tech world never sang to me. At least not until I started my own business and realized what was available, if I were to master a...
View ArticleHow To Get Great Testimonials (Without Pressuring or Badgering)
I’m often asked, “How do you get good testimonials?” Of course, the truest answer is, “Do good work.” Without that, nothing I am about to say holds much water. But, if we don’t acknowledge that it’s...
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